SHIPPING POLICY
IM OLOLA ships worldwide from South Korea. Your available rates and delivery options are shown at checkout based on your destination and final order total after discounts.
Shipping Rates
Rates are based on your final order total after all discounts and promotions.
General Regions
|
Order total
|
Standard
|
Express
|
|
$0–$28.99
|
$19
|
$29
|
|
$29–$38.99
|
$9
|
$19
|
|
$39–$119.99
|
FREE
|
$9
|
|
$120+
|
|
FREE
|
Middle East — United Arab Emirates, Saudi Arabia, Bahrain, Oman, Kuwait, Qatar, Egypt, Israel, Jordan, Azerbaijan, Kazakhstan, Uzbekistan, Kyrgyzstan
|
Order total
|
Standard
|
Express
|
|
$0–$28.99
|
$29
|
$39
|
|
$29–$38.99
|
$19
|
$29
|
|
$39+
|
$9
|
$19
|
Iraq, Lebanon, Armenia, and Pakistan: Standard Shipping is a flat $70 (Express is not available).
Delivery Time
Orders are processed within 1–2 business days. After dispatch:
Customs inspections, holidays, and local-carrier conditions may add time. Delivery dates are estimates and cannot be guaranteed.
Shipping Methods
Standard orders ship through our cross-border delivery partners, and the final local carrier may vary by country. Express orders ship via FedEx or another express carrier.
Customs & Duties
-
United States: Duties and taxes are included — nothing extra to pay on delivery.
-
All other destinations: Local duties, VAT, or fees may apply and are paid by the recipient.
Contact lenses may be treated as medical devices in some countries and can require ID, a tax number, or a prescription.
Tracking
You will receive a tracking number by email once your order ships. Tracking may take 24–72 hours to begin updating, and some Standard shipments update only after arriving in the destination country.
Shipping Availability
We ship to most countries worldwide. If no shipping method appears at checkout, delivery is currently unavailable for that destination.
Need Help?
Contact us at olola.official12@gmail.com with your order and tracking number.